Holiday Inn Rochester-Chatham, an IHG Hotel
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The breakfast was good, the staff nice, and they were very accommodating in providing a fridge in the room when I said I needed one to store baby food and breast milk, heating worked fine
Frances
Νοέμβριος 2024
When we booked in they gave us a very small double room. We slept there the first night but found it very hot and and small so went to reception and asked to be moved. A lovely young lady names Siobhan said she would try and find us another room. We went and had breakfast and went back to see her and she had found us a lovely large room. She was very helpful. I asked to have some softer pillows and the housekeep bought them straight away. We eat in the restaurant one evening and the food was very nice. We can't fault the staff or the cleanliness. Nothing was to mush trouble. We stayed here many years ago and it really has improved 100 %. We will differently stay here again. Well done
Stewart
Δεκέμβριος 2024
Friendly, helpful, and professional staff. They were accommodating to change our room to one closer to the lift because the allocated ground floor room was too long a walk for my 86 year old aunt. Cleaners paid attention to detail and full of smiles. Breakfast - good range and was yummy! The hotel was well presented and had a great ambience. The location felt safe, and parking was a bonus along with walking distance access to some shops and a gym. Short drive or Uber trip to explore the sights of Rochester. This hotel was a pleasant surprise, and I'll be back.
Agnes
Ιανουάριος 2025
We were in Chatham for a family funeral. The staff helping us organise this during the lead up to the day were very helpful and attentive. On arrival staff were keen to show us our event space and check all was suitable. Our guests were looked after on arrival and throughout the day and there was always someone on hand to help. The food we had ordered was of a very high standard and well presented. We stayed overnight and our room was comfortable and quiet with a well planned bathroom and shower. . We had a good breakfast and checkout was easy. We cannot fault anything. Thank you to all the staff.
Katherine
Δεκέμβριος 2024
Travelling as a lone female in a new area for work I felt extremely safe from the moment I checked in. The staff were all very professional approachable warm and friendly, made me feel like I was a regular guest at the hotel.
Q
Νοέμβριος 2024
We booked a stay for my sister's 30th birthday. After letting staff know this before arrival we entered our room to find balloons, a banner and a voucher for a drink at the bar and we were upgraded to a more suitable room. The staff were brilliant, especially the young lady who checked us in, unfortunately we can't remember her name. The room was clean and modern, the breakfast choice was very good and we were able to manage hot porridge and pancakes on request with the continental.
Fay
Ιούλιος 2024
Swimming pool and facilities were great to have. Upgraded room had loads of space, big comfy bed, large walk in shower and fridge in the room is always a bonus to keep drinks cool. Price for all of that was incredibly good value.
Lee
Δεκέμβριος 2024
Overall we enjoyed our stay at this hotel. The room was a good size, clean,the service was ok.
Catalin
Μάρτιος 2024
Really good value for money .food was amazing great 3 course dinner and a super tasty full English in the morning . Bed was comfy and room was clean .could of done with a few more tea and coffees but other than that was great. The staff were all super lovely the receptionist was very welcoming ,all the dining staff were really nice and friendly too . Even cleaning staff were really friendly . We really enjoyed our stay.
Helen
Σεπτέμβριος 2024
Staff were great. Food was very good. Didn't get to use leisure facilities but will be going back.
Laura
Μάιος 2024
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